THIS IS AN AGREEMENT (“AGREEMENT”) BETWEEN YOU OR THE ENTITY THAT YOU REPRESENT (HEREINAFTER “YOU” or “YOUR”) AND FOUNDERLINK TECHNOLOGIES PRIVATE LIMITED AND/OR ITS AFFILIATES (HEREINAFTER “FOUNDERLINK” or “WE” or “US” or “OUR”) GOVERNING YOUR USE OF OUR ‘AICA’ PLATFORM IF YOU ARE BASED IN INDIA. IF YOU ARE NOT BASED IN INDIA, PLEASE REACH OUT TO THE UNDERSIGNED FOR OUR GLOBAL TERMS OF SERVICE.
This Agreement consists of the following terms and conditions (hereinafter the “General Terms”) and terms and conditions, if any, specific to use of individual Services (hereinafter the “Service Specific Terms”). In the event of a conflict between the General Terms and Service Specific Terms, the Service Specific Terms shall prevail.
You must be of legal age to enter into a binding agreement in order to accept the Agreement. If you are using any Service as an employee, agent, or contractor of a corporation, partnership or similar entity, then you represent and warrant that you have the authority to sign for and bind such entity in order to accept the terms of this Agreement. The rights granted under this agreement are expressly conditioned upon acceptance by such authorized personnel.Please read this Agreement carefully before using the Platform or availing any part of the Services. By using the Platform or the Services, you signify your agreement to be bound by this Agreement.
We provide software and applications for businesses, including associated offline and mobile applications ("Service" or "Services"). You may use the Services for your personal and business use or for internal business purposes in the organization that you represent. During the term of your valid use of the Services, We agree to grant to You a limited, non-exclusive, non-transferable right to access and use the Services only for your internal business purposes, for up to the number of users included in the Service plan or otherwise agreed with Us, in connection with the authorized use of the Services. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services.
We may offer certain Services as closed or open beta services ("Beta Service" or “Beta Services”) for the purpose of testing and evaluation. You agree that we have the sole authority and discretion to determine the period of time for testing and evaluation of Beta Services. We will be the sole judge of the success of such testing and the decision, if any, to offer the Beta Services as commercial services. You will be under no obligation to acquire a subscription to use any paid Service as a result of your subscription to any Beta Service. We reserve the right to fully or partially discontinue, at any time and from time to time, temporarily or permanently, any of the Beta Services with or without notice to you. You agree that We will not be liable to you or to any third party for any harm related to, arising out of, or caused by the modification, suspension or discontinuance of any of the Beta Services for any reason.
If a free trial of one or more Services is offered to You (at our sole discretion), We will make the applicable Services available to you on a trial basis free of charge until the earlier of (i) the end of the free trial period of the applicable Services (unless terminated earlier by you), (ii) the start date of the paid subscription period for the applicable Services, or (iii) termination by Us in its sole discretion. Any data that you enter into the Services, and any customisations made to the Services during the free trial will be permanently lost unless you (i) purchase the corresponding paid subscription plan for the account, (ii) purchase applicable Service upgrades, or (iii) export such data before the end of the trial period. Notwithstanding anything contained in this Section, Services are offered as-is during the free trial, without any warranty, covenant, support or liability whatsoever, to the extent permitted by law.
You need to sign up for a user account by providing all required information in order to access or use the Services. If you represent an organization and wish to use the Services for corporate internal use, we recommend that you, and all other users from your organization, sign up for user accounts by providing your corporate contact information. In particular, we recommend that you use your corporate email address. You agree to: (i) provide true, accurate, current and complete information about yourself as prompted by the sign up process; and (ii) maintain and promptly update the information provided during sign up to keep it true, accurate, current, and complete. If you provide any information that is untrue, inaccurate, outdated, or incomplete, or if We have reasonable grounds to suspect that such information is untrue, inaccurate, outdated, or incomplete, We may terminate your user account and refuse current or future use of any or all of the Services.
In addition to all other terms and conditions of this Agreement, you shall not: (i) transfer the Services or otherwise make it available to any third party; (ii) provide any service based on the Services without prior written permission; (iii) allow user licenses to be shared or used by more than one individual other than by way of reassigning the user license to a new user; (iv) except as permitted under applicable law, attempt to disassemble, reverse engineer or decompile the Services; (v) use the third party links to sites without agreeing to their website terms & conditions; (vi) post links to third party sites or use their logo, company name, etc. without their prior written permission; (vii) attempt to gain unauthorised access to the Services or its related systems or network; (viii) use the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, resource of Ours; (ix) use the Services to send or store material containing software viruses, worms or other harmful computer codes, files, scripts or programs; (x) use the Services in any manner that interferes with or disrupts the integrity, security or performance of the Services, its components and the data contained therein; (xi) host, display, upload, modify, publish, transmit, store, update or share any information that belongs to another person or entity (including, for avoidance of doubt, your customers or end users) and to which you do not have any right, including personal or confidential information of any person or entity with respect to which you do not have consent or permission from such person or entity; ( xii) violate any applicable local, state, national or international law; (xiii) use the Services for any form of competitive or benchmarking purposes; and (xiv) remove or obscure any proprietary or other notices contained in the Services; (xv) use our Services in any manner that threatens the unity, integrity, defence, security or sovereignty of India, friendly relations of India with other countries, or public order, or causes incitement to the commission of any cognisable offense or prevents investigation of any offense or is insulting other countries; (xvi) create a false identity to mislead any person as to the identity or origin of any communication; (xvii) use the services for transmitting information that is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person; or (xviii) use the services in a manner that relates to or encourages any activity prohibited by law in India.Further, You agree to not use FounderLink Technology (defined below): (i) to process data on behalf of any third party without such third party’s consent; (ii) in violation of applicable law; (iii) to store or transmit any content that infringes upon any third party’s intellectual property rights; (iv) for competitive intelligence or performance benchmarking purposes; (v) to license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the FounderLink Technology available to any third party other than permitted users agreed as part of your Service plan, and then only in furtherance of its permitted business purposes as expressly permitted by this Agreement; (vi) to falsely imply any sponsorship or association with Us; or (vii) to decompile, reverse engineer, disassemble, reproduce, or copy or otherwise access or discover the source code or underlying program of any portion of the FounderLink Technology. For the purpose of this Agreement, “FounderLink Technology” shall mean and include (i) the Services, (ii) the generally available software provided by Us in connection with Your use of the Services, including mobile and web applications, if any, but excluding any applications or APIs that are provided by third parties (“Software”), (iii) then-current, generally available user documentation provided by Us detailing the functionalities of the Software and the Services (“Documentation”), (iv) Our API(s), (v) Our website(s), and any content published on such website(s), (vi) any reports that we provide as part of the Service, (vii) any training materials, support materials, templates, tools, methodologies or know-how, (viii) confidential information belonging to Us, and (ix) any modifications or derivative works of the foregoing. The foregoing restrictions will apply whether or not We provide You with white-label Services.
We respect your right to ownership of data created, uploaded or stored by You. You own the data created, uploaded or stored by You. Subject to the terms of this Agreement, You hereby grant to Us a non-exclusive, worldwide, royalty-free right to process such data solely to the extent necessary to provide, maintain, and improve the FounderLink Technology and perform all related obligations owed to You under this Agreement, or as may be required by law. You are solely responsible for the accuracy, content, and legality of all such data created, uploaded or stored by You. You warrant that You have and will have sufficient rights in the data to grant the rights to Us under this Agreement.
Customer Data refers to Your confidential information (defined below) under this Agreement. You and Your licensors retain all right, title, and interest in and to the Customer Data and all of Your Confidential Information provided under this Agreement, and We obtain no rights in the foregoing except for the express rights granted in this Agreement and the Privacy Notice. We and Our licensors retain all right, title, and interest in and to FounderLink Technology and Usage Data (defined below). You acknowledge that the Services are offered as online, hosted solutions, and that You have no right to obtain a copy of the underlying computer code for any Services. We may freely use and incorporate into Our products and services any suggestions, enhancement requests, recommendations, corrections, or other feedback provided by You or by any users relating to Our products or services. You agree that Your name, logo, and/or use case may be used by Us in marketing materials (“Promotional Materials”). Promotional Materials may be for Our internal and/or external purposes and such rights granted herein shall be worldwide, perpetual, and in any media. You may request that We stop the use of Promotional Materials’ reference to You by submitting an email to support@founderlink.com at any time. It may take us up to sixty (60) days to process a request.
"Confidential Information” refers to all information disclosed by one party to the other party, orally, in writing or electronically, that is designated as “confidential” (or with a similar legend), or which a reasonable person should understand to be confidential given the nature of the information and circumstances of disclosure. Confidential Information does not include any information that: (i) was publicly known and made generally available in the public domain prior to the time of disclosure by the disclosing party; (ii) becomes publicly known and made generally available through no action or inaction of the receiving party; (iii) is already in the possession of the receiving party at the time of disclosure by the disclosing party; (iv) is obtained by the receiving party from a third party without a breach of such third party’s obligations of confidentiality; or (v) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information.
Notwithstanding anything to the contrary in this Agreement, We may collect and use any data that is gathered in or derived from the use of the Services (“Usage Data”) to develop, improve, support, and operate Our products and services. We shall not share with a third party any Usage Data that includes Your Confidential Information except (i) in accordance with Our confidentiality obligations under this Agreement, or (ii) to the extent the Usage Data is aggregated and anonymised such that the data no longer directly identifies Your or Your users or customers.
Each party hereto will protect the other’s Confidential Information from unauthorized use, access, or disclosure in the same manner as it protects its own Confidential Information of similar nature or importance, and in any event, using no less than reasonable care. Except as otherwise expressly permitted pursuant to this Agreement, the receiving party may use the disclosing party’s Confidential Information solely to exercise its respective rights and perform its respective obligations under this Agreement, and will disclose such Confidential Information solely (i) to those of its respective employees, representatives, and agents who have a need to know such Confidential Information for such purposes and who are bound by obligations to maintain the confidentiality of, and not misuse, such Confidential Information; (ii) as necessary to comply with an order or subpoena of any administrative agency or court of competent jurisdiction; or (iii) as reasonably necessary to comply with any applicable law or regulation. The provisions of this section will supersede any non-disclosure agreement by and between the parties entered into prior to this Agreement that would purport to address the confidentiality of any information shared by the parties, and such agreement will have no further force or effect with respect to the foregoing. The receiving party acknowledges that disclosure of Confidential Information would cause substantial harm for which damages alone would not be a sufficient remedy, and therefore that upon any such disclosure by the receiving party, the disclosing party will be entitled to seek appropriate equitable relief in addition to whatever other remedies it might have at law.
You may transmit or publish content created by you using any of the Services or otherwise. However, you shall be solely responsible for such content and the consequences of its transmission or publication. Any content made public will be publicly accessible through the internet and may be crawled and indexed by search engines. You are responsible for ensuring that you do not accidentally make any private content publicly available. Any content that you may receive from other users of the Services, is provided to you AS IS for your information and personal use only and you agree not to use, copy, reproduce, distribute, transmit, broadcast, display, sell, license or otherwise exploit such content for any purpose, without the express written consent of the person who owns the rights to such content. In the course of using any of the Services, if you come across any content with copyright notice(s) or any copy protection feature(s), you agree not to remove such copyright notice(s) or disable such copy protection feature(s) as the case may be. By making any copyrighted/copyrightable content available on any of the Services you affirm that you have the consent, authorisation or permission, as the case may be from every person who may claim any rights in such content to make such content available in such manner. Further, by making any content available in the manner aforementioned, you expressly agree that We will have the right to block access to or remove such content made available by you if We receive complaints concerning any illegality or infringement of third party rights in such content. By using any of the Services and transmitting or publishing any content using such Service, you expressly consent to determination of questions of illegality or infringement of third party rights in such content by the agent designated by Us for this purpose.
For procedures relating to complaints of illegality or infringement of third party rights in content transmitted or published using the Services, please reach us at support@founderlink.com.
We may provide sample files and applications for the purpose of demonstrating the possibility of using the Services effectively for specific purposes. The information contained in any such sample files and applications consists of random data. We make no warranty, either express or implied, as to the accuracy, usefulness, completeness or reliability of the information or the sample files and applications.
Our Services integrate with many third party applications and/or services (hereinafter "Third Party Application(s)"). Access and use of the Third Party Applications may require acceptance of terms of service and privacy policies applicable to such Third Party Applications (hereinafter "Third Party Terms"). You are responsible for reading and understanding the Third Party Terms before accessing or using any Third Party Application. You acknowledge and agree that We are not liable for any Third Party Applications. In case You require our Services to integrate with or use any additional Third Party Applications, it is assumed that You will have all such rights to allow us to use such Third Party Applications. While we will try to provide you with advance notice, whenever reasonably possible, you acknowledge and agree that We may, at any time and in our sole discretion, and without any notice to you, suspend, restrict or disable access to or remove from Our Services, any Third Party Application, without any liability to you, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses.
The Services are available under subscription plans of various durations. Unless otherwise set forth in the order form provided to us, Your subscription to the Services will renew automatically for additional subscription terms in accordance with the renewal terms and conditions set forth in herein. For availing any reports, the advance fee paid by You shall be converted into service credits (“Service Credits”). You will be able to use the Service Credits for use of the Services. Upon the expiry of the Service Credits and subject to the billing cycle provided to Us, You will be liable to pay the fee to top-up the Service Credits according to Your usage of the Services. Please click here to know about our [Refund Policy].
Undisputed overdue payments shall bear interest at the rate of one 18% per annum or the maximum rate allowed under applicable law.
From time to time, we may change the price of any Service or charge for use of Services that are currently available free of charge. Any increase in charges will not apply until the expiry of your then current billing cycle. You will not be charged for using any Service unless you have opted for a paid subscription plan.
In the event any tax such as GST, VAT, sales tax or the like is chargeable by Us in accordance with any local, state, provincial or foreign laws as applicable to your subscription to our Services ("Taxes"), We will invoice you for such Taxes. You agree to pay Us such Taxes in addition to the subscription fees. We will provide you with an invoice in the format prescribed by the applicable local, state, provincial or foreign laws to help you avail the applicable input tax credit for the Taxes so paid.
When you sign up for an account for your organization or participants in your network or sign up for an account to join a network (collectively, “Network Accounts”), You or Your network participants may specify one or more administrators. The administrators will have the right to configure the Services based on Your requirements and manage end users in the respective organization account. If your organization account is created and configured on your behalf by a third party, it is likely that such third party has assumed administrator role for your organization. Make sure that you enter into a suitable agreement with such a third party specifying such party’s roles and restrictions as an administrator of your organization account.
The Service allows you to communicate with your Network Accounts with contacts whose information (including names, email addresses, phone numbers, online usernames and similar information submitted by your invitees) is stored by You (“Contact Information”). We will not use Contact Information to contact any individual or company except as you direct or otherwise permit. We will use Contact Information only in order to provide the Service to You and only as permitted by applicable law and this Agreement. While there’s no charge for communications with your Contacts, You will be solely responsible for securing valid authorisations to communicate through the Contact Information collected by you and for the content of all your communications.
You are responsible for (i) ensuring confidentiality of your respective account password, (ii) appointing competent individuals as administrators for managing your organization account, and (iii) ensuring that all activities that occur in connection with your organization account comply with this Agreement. You understand that We are not responsible for account administration and internal management of the Services for you.
You will be responsible for all activities undertaken from your Network Accounts (including administrator accounts). You represent and warrant to Us that You are authorized (including, for avoidance of doubt, having valid authorisations from third parties, where necessary) to undertake all such activities undertaken by, through or with use of your Network Accounts.
You are responsible for taking necessary steps for ensuring that your organization does not lose control of the administrator accounts. You may specify a process to be followed for recovering control in the event of such loss of control of the administrator accounts by sending an email to legal@aicatech.in, provided that the process is acceptable to Us. In the absence of any specified administrator account recovery process, We may provide control of an administrator account to an individual providing proof, to Our satisfaction, demonstrating authorisation to act on behalf of the organization. You agree not to hold Us liable for the consequences of any action taken by Us in good faith in this regard.
You will keep the user account information current, accurate, and complete so that We may send notices, statements, and other information to You via email or through the account, which notifications will be subject to this Agreement and the Privacy Policy. You will be responsible for maintaining the confidentiality of user login information and credentials for accessing the Services and will notify Us promptly of any loss, misuse, or unauthorized disclosure of such login information and/or credentials of which You become aware. We will not be liable for any damage or loss that may result from Your breach of the foregoing obligations.
Personal information you provide to Us through the Service is governed by Our Privacy Policy. Your election to use the Service indicates your acceptance of the terms of Our Privacy Policy. You are responsible for maintaining confidentiality of your username, password and other sensitive information. You are responsible for all activities that occur in your user account and you agree to inform us immediately of any unauthorized use of your user account by email to support@founderlink.com. We are not responsible for any loss or damage to you or to any third party incurred as a result of any unauthorized access and/or use of your user account, or otherwise.
The Service may include certain communications from Us, such as service announcements, administrative messages and newsletters. You understand that these communications shall be considered part of using the Services.
In case of any grievance, our Grievance Officer can be contacted by sending an email to support@founderlink.com.
We reserve the right to terminate unpaid user accounts that are inactive for a continuous period of 90 days. In the event of such termination, all data associated with such a user account will be deleted. We will provide you prior notice of such termination and option to back-up your data. The data deletion policy may be implemented with respect to any or all of the Services. Each Service will be considered an independent and separate service for the purpose of calculating the period of inactivity. In other words, activity in one of the Services is not sufficient to keep your user account in another Service active. In case of accounts with more than one user, if at least one of the users is active, the account will not be considered inactive.
The location of the cloud facility from which you are served depends on the mapping of your region/country to the available cloud facilities at the time of your sign-up. We may migrate your account or require you to migrate your account to a different cloud facility in the event of any updates to the region/country to cloud facility mapping at any point of time. You must not mask your internet protocol (IP) address at the time of sign-up since your region/country is determined based on your IP address. If, at any time, your actual region/country is found to be different from the region/country in our records, We may take appropriate action such as migrate your account or require you to migrate your account to the cloud facility corresponding to your region/country, or close your account and deny the Service to you. If you are served from a cloud facility outside your region/country, apart from storing the data in the cloud facility assigned to you, we may store a local copy of the data in your region/country.
AICA, FounderLink, FounderLink logo, the names of individual Services and their logos are trademarks of FounderLink Technologies Private Limited. You agree not to display or use, in any manner, Our trademarks, without Our prior permission.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE MAKE NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. NO ADVICE OR INFORMATION, WHETHER WRITTEN OR ORAL, OBTAINED BY YOU FROM US, OUR EMPLOYEES OR REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.
YOU AGREE THAT WE SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL OUR ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED FIFTY THOUSAND RUPEES (₹ 50,000) OR THE FEES PAID BY YOU DURING THE TWELVE (12) MONTHS PRIOR TO THE FIRST EVENT GIVING RISE TO SUCH LIABILITY, WHICHEVER IS HIGHER.
You agree to indemnify and hold harmless Us, Our officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violations of any provisions of the Agreement , or any other claim related to your use of the Services, except where such use is authorized by Us.
Any controversy or claim arising out of or relating to the Terms shall be settled and adjudicated exclusively by the courts of Delhi in accordance with the laws of India without regard to conflict of law principles.
We may suspend your user account or temporarily disable access to whole or part of any Service in the event of any suspected illegal activity, extended periods of inactivity or requests by law enforcement or other government agencies. Objections to suspension or disabling of user accounts should be made to support@founderlink.com within thirty days of being notified about the suspension. We may terminate a suspended or disabled user account after thirty days. We will also terminate your user account on your request.
In addition, we reserve the right to terminate your user account and deny the Services upon reasonable belief that you have violated the Agreement and to terminate your access to any Beta Service in case of unexpected technical issues or discontinuation of the Beta Service. You have the right to terminate your user account if We breach Our obligations under this Agreement and in such event, you will be entitled to prorated refund of any prepaid fees. Termination of user account will include denial of access to all Services, deletion of information in your user account such as your email address and password and deletion of all data in your user account.
We may modify this Agreement upon notice to you at any time through a service announcement or by sending email to your primary email address. If we make significant changes to the Agreement that affect your rights, you will be provided with at least 30 days advance notice of the changes by email to your primary email address. You may terminate your use of the Services by providing Us notice by email within 30 days of being notified of the availability of the modified Agreement if the Agreement is modified in a manner that substantially affects your rights in connection with use of the Services. In the event of such termination, you will be entitled to prorated refund of the unused portion of any prepaid fees. Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.
If you have any questions or concerns regarding this Agreement, please contact us at legal@aicatech.in.
Terms of Use for Private Network Owners (PNOs)
Onboarding and Responsibilities:
• Private Network Owners are partners who sign up to the platform for the purpose of enabling their network (comprising of potential borrowers, capital partners and / or sourcing partners) to avail financing and other services offered by the platform.
• You must complete your onboarding process, including KYC verification, before using the Services, to the extent and as may be required by Us.
• You will be responsible for uploading accurate and complete borrower data onto the platform.
• You must ensure that all data provided complies with Your third party obligations and relevant laws and regulations.
Payment for Services:
• Based on Your usage of Services, You will be responsible for payment for Onboarding fees, Subscription / platform fees, Underwriting report fees, Data charges and all other charges agreed with Us, on agreed terms.
• Fees are non-refundable except as outlined in the refund policy
Terms of Use for PNO’s Connected Accounts who are Borrowers
• Borrowers are customers of Private Network Owners who are invited to the platform for the purpose of availing financing and other services offered by the platform.
• You must complete your onboarding process, including KYC verification, before using the Services, to the extent and as may be required by Us.
• You will be responsible for uploading accurate and complete data onto the platform.
• You confirm that you have authorised the Private Network Owner who has invited
• You to avail the Services, to invite you, collect your data, interact with you and otherwise facilitate your engagement with Us in connection with the Services.
Terms of Use for PNO’s Connected Accounts who are Partners
• Partners are sourcing partners of Private Network Owners who are invited to the platform for the purpose of facilitating financing for such invited partners’ customers / clients and other services offered by the platform.
• You must complete your onboarding process, including KYC verification, before using the Services, to the extent and as may be required by Us.
• You will be responsible for uploading accurate and complete data onto the platform.
• You confirm that you have authorised the Private Network Owner who has invited You to avail the Services, to invite you, collect your data and data related to your clients / customers, interact with you and otherwise facilitate your engagement with Us in connection with the Services.
Terms of Use for Capital Partners
• Capital partners are institutional capital partners (including banks, non-banking finance companies, funds and other regulated financial institutions) who are onboarded to the platform for the purpose of availing opportunities to disburse capital for investment purposes and other services offered by the platform.
• You must complete your onboarding process, including KYC verification, before using the Services, to the extent and as may be required by Us.
• To the extent that we have agreed to curate the Platform for your use (at such additional fee as may be separately agreed in writing), we will update the Platform to incorporate your requirements to your satisfaction.
• You will be responsible for uploading accurate and complete data onto the platform.
We strive to create quality technology that you enjoy using for your business or professional life. You have a number of choices and we appreciate you giving us your business. Thank You. We have created this policy that details what we will do should we fail to meet your expectations.
Monthly Subscriptions. If at anytime during your first month using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase, and downgrade your account to the free plan for that service.
Annual Subscriptions. We don’t force you into an annual subscription as a condition to use our services. We prefer to give you the flexibility to choose. In exchange for you signing up for an annual up-front commitment, we offer you a significant discount over the already-low monthly subscription cost. If at any time during your first 45 days using our service you are dissatisfied, please contact us. We will do our best to address your issue, provide a work around or give a timeline for a solution that will meet your needs. If you are not satisfied, we will gladly offer you a FULL REFUND for your purchase, and downgrade your account to the free plan.
We want you to be happy with our service throughout your entire contract, not only the first 30 days (in case of monthly subscription) and the first 45 days (in case of annual subscription). So we go beyond that. If at any time during your contract we remove, break or discontinue functionality that was available at the time you signed up for our services, we ask you to notify us immediately. If we fail to address the breakage of a functionality within any promised timelines, or if we are unable to provide a satisfactory work around for discontinued functionality, we will offer you a pro-rated refund for the reminder of your contract.
Partial Downgrade of Annual Subscription. There may be situations where you wish to partially downgrade your annual subscription. Partial downgrade occurs if, during your annual subscription period, you reduce the number of user licenses, downgrade the edition of our services, downgrade your paid support plan or remove an add-on that you had previously purchased. In case of partial downgrade of annual subscription, you will be provided credits in the form of extension of subscription for the active licenses. The discounts that were applied will be excluded for calculating the quantum of credits, i.e., the value for the unused license = total amount paid - (monthly list price x number of months used).
Auto-Renewal. For your convenience, your monthly and yearly subscriptions will auto-renew until you cancel the service. Every time before your subscription auto-renews, we will send a mail specifying the amount that will be charged to your credit card. Similarly, after each renewal we will send you a receipt via e-mail specifying the amount that has been deducted together with the next renewal date and the next renewal amount.
For questions, please e-mail payments@founderlink.com.
Exception to our Refund Policy. There will be strictly no refund (FULL OR PRO-RATED) in cases where your account is terminated or suspended or blocked by Us for activities that are in violation of our Terms of Service including, but not limited to phishing, impersonation, fraud, and violation of any applicable laws.